Terms & Conditions

Cork Irish Crystal is an Irish company and its currency is Euros.

I operate a no arguments returns policy within the guidelines written below. My Terms & conditions do not affect your statutory rights .

These are our general terms and conditions and are necessary for the protection of us the producer and you the customer. Please read them carefully. By ordering from this site you agree to be bound by these terms and conditions. The use of our site and any contracts formed are governed by Irish law.


This site is owned and operated by Cork Crystal, Kinsale Road, Cork City, Ireland

Registered Company Number: 36100571

Telephone: +(353) 21 4313336

Email: sales@corkcrystal.ie

Modification of Terms and ConditionsWe reserve the right to change these terms and conditions and other guidelines or rules posted on the site from time to time at our sole and absolute discretion and to notify you by posting an updated version of the terms of use on the site.

User Registration

Where use of the site requires user registration, you will be required to provide registration information. In registering to use the site, you agree to provide accurate, complete and up to date information about yourself. You represent that you have the lawful right to submit such information and agree that you will not submit any information unless you are legally entitled to do so.

Our Contract with You

Terms of Sale. By clicking to place an order, you are making an offer to buy which incorporates these terms. If we elect to accept your offer, you will receive an order confirmation. We reserve the right to decline any order, without giving a reason.


Orders are only binding when the order confirmation is received. You should check the order confirmation and notify us of any mistake by email immediately, otherwise the details stated in the order confirmation will apply to the Contract.

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an e-mail to you at the e-mail address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.


Delivery may take some time as our crystal is handmade. We will advise when order is made. Please contact me if the order is for a specific occasion and is needed for a specific date. I will try my best to have the order completed and delivered as soon as possible.

Cooling off Period

You may return them if in original condition, at your expense, to us within 7 days of receipt of them. You should email us at sales@corkcrystal.ie to advise us.

Returning Goods damaged in transit

We ask that all deliveries are checked on receipt for damage or order errors. Please do not accept the delivery if it is damaged or there are order errors. The courier will return the delivery to us and we will arrange a replacement or refund.

Returning Goods

Where an item is found to be faulty on receipt, please inform us in writing (preferably by sales@corkcrystal.ie) within 48 hours of receipt and before returning it. Damage that occurs after an item is received by a customer is not covered.

Cancellation by us of contract

We reserve the right to cancel the contract if we have insufficient stock to deliver the goods you ordered, we do not deliver to your area or there was a typographical error or an error in the pricing information.

Product Specification

All descriptive matter, drawings, pictures, colours, specifications and advertising on the website are for the sole purpose of giving an approximate description of the products. Sizes shown are approximate

Security Payment

Security is one of our highest priorities and we take every precaution to protect your personal information both online and offline. Information requested when registering or ordering goods (including your credit / debit card details) is encrypted with PayPal which uses cutting-edge data encryption, fraud detection tools and all kinds of other advanced techniques to improve security.

Payment methods

Cork Irish Crystal is an Irish company and its currency is Euros.

All orders must be paid with a credit card or debit card. We accept Visa and Mastercard and Paypal. All prices are in Euro (€) and credit cards will be converted by the card company at their current exchange rates.

Pricing & Availability

The prices payable for goods that you order are as set out in our site. Shipping charges are displayed at the checkout area of the site where applicable. All of our charges are in Euro.

Beyond what is written on the site, we cannot be more specific about availability of product. Please note that dispatch estimates are only estimates and are subject to availability of product. They are not guaranteed dispatch times and should not be relied upon as such. As we endeavour to process your order we will attempt to inform you should an order be cancelled due to the unavailability of the product.

Copyright Notice

The Copyright owner does not permit, under any circumstances, the use of any material or concepts contained within this website. Please note that criminal penalties may apply.

Disclaimer of Warranty

The information contained in the site is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the site is provided “as is” and “as available” and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the site or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.

Limitation of Liability

To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the site, any changes to the site, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the Products. In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above exceed €200.


We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any “force majeure” incident.


We may terminate the site with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your Account for violation of the letter or spirit of these terms and conditions.